Jacksonville · guide · checked October 2026
Auto glass for NAS Jax, Mayport and Blount Island families.
Jacksonville is a Navy town with a Marine Corps command and a submarine base just over the Georgia line. Here is how a windshield or window replacement fits around gate rules, duty schedules and moves.
Rather text? Send a photo to (877) 350-5962
- 14,000+completed jobs across our Arizona and Florida areas
- GoogleSee our Jacksonville profile
- Lifetimeworkmanship warranty for as long as you own the vehicle
- Mon–Sat8am–6pm installs
- Mon–Sat, 8am–6pm, where you parkGet a free quote
The installations
The bases around Jacksonville
Where each one sits, and where many of their families live. We come to homes and workplaces near all of the Florida ones.
| Installation | Where it is | Nearby areas we serve |
|---|---|---|
| Naval Air Station Jacksonville | About 8 miles south of downtown, on Black Point between the St. Johns and Ortega rivers, inside the city | Westside neighbourhoods, Orange Park, Lakeside, Fleming Island, Oakleaf |
| Naval Station Mayport | On San Pablo Island at the mouth of the St. Johns, the third-largest Navy surface fleet base in the country | Mayport, Atlantic Beach, Neptune Beach, Jacksonville Beach, Arlington |
| Blount Island Command | A Marine Corps support command on Blount Island, on the Northside near the port | Northside, Oceanway, Yulee |
| Naval Submarine Base Kings Bay | Next to St. Marys in Camden County, Georgia, about 38 miles from Jacksonville | Outside our area; families living in Yulee or Fernandina Beach can book at home |
Clay County has long been home to many NAS Jacksonville and Mayport families. Fleming Island itself was once a Navy auxiliary airfield for NAS Jax, opened in 1942. See our Orange Park and Clay County page for that side of the river.
On base or off
Getting through the gate
Whether an outside contractor can drive onto a base to replace glass is the installation's decision, not ours, and the rules can change with the security level. Ask your command or the base pass office before you book an on-base address. If the answer is no, or you would rather not deal with it, we meet the car off base: at home, at a workplace, or in a lot near the gate where the owner allows it.
NAS Jacksonville publishes three gates. The Yorktown Gate is open around the clock. The Birmingham Gate, south of it, is open 5 a.m. to 5:30 p.m. on weekdays. A separate Commercial Gate, north of Yorktown, is open 5 a.m. to 5 p.m. Monday to Friday and closed on weekends. If a contractor visit is allowed, ask which gate it should use; a weekday slot may be the only one that fits.
Base housing can have its own rules on vehicle work, separate from the gate. The housing office is the place to check.
Duty schedules
Deployments, duty days and moves
Before a deployment
A crack that is small now can run while the car sits through a Florida summer. If you can, replace the glass before you leave, so the car is ready for whoever drives it next.
While you are away
A spouse or family member can meet the technician, hand over the keys and approve the work. What matters for the job is access to the car and the VIN.
Ship and duty days
Installs run Monday to Saturday, 8am to 6pm. Booking at the house on a day off, or at a workplace lot off base, keeps it away from the gate.
A PCS move
Moving away from Jacksonville? Get cracked glass replaced before the packers come and before a long drive north on I-95 or west on I-10. Moving in? Book once you know where the car will be parked.
Insurance
Claims when the policyholder is away
Many military households carry USAA, and plenty carry GEICO, State Farm, Progressive or another company. Every insurer is welcome here, and the steps are the same with each. Naming an insurer is not a partnership: none of them endorses Bang AutoGlass, and we do not represent any of them.
If the person named on the policy is deployed or at sea, ask the insurer who else may open or discuss the claim. Some insurers accept a spouse listed on the policy; others want the policyholder or a power of attorney. That is the insurer's rule, and your command's legal assistance office can help with a power of attorney if one is needed.
For the windshield, Florida's rule is that the deductible does not apply on a policy with comprehensive coverage. A door window, back glass or sunroof claim goes under the normal deductible. We check your coverage before booking and help you file. The insurance page has the Florida law in detail.
Before you book
Five things to have ready
- The VIN, from the lower corner of the windshield, the driver door frame or the insurance card.
- The address where the car will be, and whether it is on base, in base housing or off base.
- If on base: confirmation that a contractor may come on, and which gate to use.
- The name of whoever will hand over the keys, if it is not you.
- The insurer's name and policy number, or a note that you are paying yourself.
We do not offer a military discount. The price you get is the same price everyone gets.
Need glass before you ship out?
Send the VIN and the address for a quote, or call our Jacksonville line, (904) 900-2264. Our (877) line, (877) 994-5277, is answered 24/7.
Military family questions
Ask us on our Jacksonville line, (904) 900-2264, or by text at (877) 350-5962.
Can you replace my windshield on base at NAS Jax or Mayport?
Only if the base allows an outside contractor in, which is the installation's call. Check with your command or the pass office first. If not, we meet the car at home, at work or in a permitted lot near the gate.
My spouse is deployed and the insurance is in their name. Can I file the claim?
Ask the insurer. Some accept a spouse listed on the policy, others need the policyholder or a power of attorney. Once the insurer confirms, we help you file and replace the glass with you at the car.
Do you go to Kings Bay?
No. Kings Bay is in Georgia, outside our Jacksonville area. If you live in Yulee or Fernandina Beach and commute there, we can replace the glass at your home.
Is there a military discount?
No. We do not offer one. Everyone gets the same price for the same glass.
Sources
Facts checked October 16, 2026
- NAS Jacksonville, Base Information (gate hours), Commander, Navy Region Southeast
- Naval Air Station Jacksonville, Wikipedia
- Naval Station Mayport, Wikipedia
- Blount Island Command, Wikipedia
- Naval Submarine Base Kings Bay, Wikipedia
- Clay County, Florida, Wikipedia
Things change. If something here is out of date, tell us on our Jacksonville line, (904) 900-2264.
Jacksonville